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Support Engineer

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Job

  • Level
    Erfahren
  • Job Feld
    IT, Support, System
  • Anstellung
    Vollzeit
  • Vertragsart
    Unbefristetes Dienstverhältnis
  • Gehalt
    ab 3.888 € Brutto/Monat
  • Ort
    Eggelsberg
  • Arbeitsmodell
    Hybrid, Onsite
  • Job Zusammenfassung

    In dieser Rolle bearbeitest du komplexe technische Probleme im Bereich Motion Control, analysierst Fehler systematisch und entwickelst Lösungen in enger Zusammenarbeit mit dem Entwicklerteam.

    Deine Rolle im Team

    • In this role, you will handle complex technical issues in the field of motion control and support our international teams in providing reliable customer service within industrial environments.
    • You will take ownership of challenging 2nd-level support cases, systematically analyze faults, reproduce issues, and work closely with the development team to develop sustainable solutions.
    • Drawing on your practical experience, you will actively contribute to the continuous improvement of our products, their usability, and the associated documentation.
    • Rather than focusing on individual products alone, you will operate at the intersection of software, hardware, and applications, developing a comprehensive understanding of their interactions, dependencies, and overall system behavior.
    • Independently handle product-related inquiries and provide remote support (with occasional on-site customer visits).
    • Analyze feedback from international locations regarding product quality, usability, and documentation.
    • Identify and resolve issues in machine processes and their simulations.
    • Collaborate closely with the development team, particularly in the field of motion technology.

    Unsere Erwartungen an dich

    Ausbildung

    • Completed technical education (technical college, university of applied sciences, or university degree) in Electronics, Mechatronics, or a related field.

    Qualifikationen

    • Structured, independent, and reliable working style.
    • Strong analytical thinking and excellent organizational skills.
    • Ability to communicate complex technical concepts clearly and effectively.
    • Excellent written and spoken German and English skills for international collaboration.
    • Interest in developing a holistic understanding of systems, including software, hardware, and applications.
    • Willingness to provide remote support and occasionally travel to customer sites.

    Erfahrung

    • Experience or a strong interest in industrial automation and motion technology, such as drives, motors, motion control, commissioning, and troubleshooting, as well as initial knowledge of function blocks, system configuration, motor motion sequences, and a basic understanding of different drive families and their specific characteristics.

    Unser Angebot

    • The work model for the role is: onsite with 10 home office days a month.
    • A structured onboarding process is important to us: You will begin with an intensive four-month training program (E Camp) designed to provide you with the technical foundation needed to excel in your role.
    • The minimum compensation, in accordance with the electrical and electronics industry collective agreement, is 3.888,53 EUR monthly for a full-time position as of May 2026.
    • We offer a full range of benefits to help you thrive at work and beyond.

    Benefits

    Work-Life-Integration

    Essen & Trinken

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    Job Standorte

    • Standort Eggelsberg

      5142 Oberösterreich

      Österreich

    Das ist dein Arbeitgeber

    ABB AG

    ABB AG

    Wiener Neudorf

    ABB ist ein weltweit führender Anbieter von Technologielösungen, der enge Kooperationen mit seinen Kunden in den Bereichen Energieversorgung, Industrie und Transport- und Infrastruktursysteme unterhält, um die Zukunft der industriellen Digitalisierung voranzutreiben.

    Description

  • Unternehmenstyp
    Etablierte Firma
  • Arbeitsmodell
    Full Remote, Hybrid, Onsite
  • Branche
    Elektronik, Automatisation, Energiewirtschaft, Umwelt, Maschinenbau, Anlagenbau
  • Arbeitgeber-Reviews

    von devworkplaces.com

    Gesamt

    (1 Bewertung)
    3.5
    • Workingconditions

      4.0
    • Engineering

      3.1
    • Culture

      3.7
    • Career Growth

      3.2
    Alle Reviews anzeigen
    Logo ABB AG

    Support Engineer

    Gehalt
    ab 3.888 € Brutto/MonatNetto aus dem Bruttogehalt im Inserat umgerechnet.ab 2.670 € netto/Monat
    Ort
    Eggelsberg
    Arbeitsmodell
    Hybrid, Onsite
    Diversität
    Für alle Personen geeignet (m/w/d)

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